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FAQS

How much is shipping?

Shipping is free for all orders within the United States. We no longer ship international

How long will it take for you to receive your order?

Orders are usually shipped out 1-2 days after your order is placed. All packages are shipped through the United States Postal Service (USPS). Estimated time of arrival for your order will be 3-7 business days. Expedited shipping is available with additional charges. Please contact us if you would like after being shipped. If you are located in San Francisco, special arrangements can be made for speedier delivery, such as meeting at a specific location for exchange.

Can I get a refund for my order?

Yes you can. We must be contacted within 7 days of receiving the item. However, you will be responsible for shipping the item back to us. Item must be undamaged and sellible. After receiving the item, a refund will be given back to you. You may also email us at hi@theheadpanda.com.